Unemployment FAQs

Please select from an Unemployment category below to get more help or review a comprehensive list of frequently asked questions updated weekly here.

I haven't received my Unemployment ReliaCard® yet.

If you opted to received your UI benefits on the U.S. Bank ReliaCard® but have not received the card yet, please do the following steps to check on the status of your card.

  1. Check the status of your card on the U.S. Bank ReliaCard® website.
  2. If you're unable to locate the status of your card log into your GetKansasBenefits (GKB) account and make sure you accepted the disclosures in the "Payment Options" tab.
  3. Make sure the address on file is the most current one we have.

If you have done the steps above, please call the Unemployment Contact Center.