Workers Compensation FAQs

The Kansas Department of Labor Workers Compensation Division is responsible for the administration of the Kansas Workers Compensation laws and rules. The division focuses on ensuring employees injured at work, employers, health care providers and insurance carriers receive timely, impartial and fair claim resolution.

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Why does the division now send Notices of Hearing by e-mail?

We know your time is important and immediate notification via e-mail means you can begin scheduling long before the posted mail arrives each day. E-mailing also reduces paper consumption and postage expenses.

When we receive an Application for Hearing, all parties with a valid e-mail address will receive the Notice of Hearing by e-mail.

I want to receive notices by e-mail. What should I do?

Submit your contact information to to receive notices by e-mail. The division will then send any application that lists you as a party to a case to your e-mail automatically.

Required information:

  • Email address (we accept only one email address for each claimant, employer, carrier, and/or attorney)
  • Name or company’s name
  • Physical address (city, state, and zip code)
  • Phone number (including area code)
  • Your role (employer, injured employee, insurance carrier, or attorney)

Why am I no longer receiving hearing notices and applications for hearing by mail?

The adverse party is sent a copy of the application for hearing via their delivery method of choice. Electronic mailing is now included in the mailing requirement for hearing applications and/or notices of hearing (House Bill 2134 (2011 session)).

Why can’t my organization list more than one e-mail address to receive notices?

To processes on our end, we ask that you identify a single mailbox within your organization to receive notifications.

Why can’t you send an email notice of hearing to the employer or insurance carrier at the same time it’s mailed to the attorney?

All parties to the action should receive an e-mail notice of hearing if an e-mail address is on file.

I did not receive an e-mail copy of a hearing notice. What should I do?

Call the Application Unit at (785) 296-4000 to receive a duplicate copy. When you call, have your e-mail address ready, to help us match notices against the address on file.

My organization doesn’t have an e-mail address. What will happen to our hearing notices?

In our effort to go green, we prefer to use e-mail whenever possible. If you do not have an e-mail address, notices will be mailed to your postal address.

What are some key points about the e-mailing of notices?

  • Companies with multiple offices, which have a centralized site for postal must submit only one e-mail address for all.
  • Companies with multiple offices, which each receive their own postal must submit e-mail addresses for each location.
  • If your e-mail address changes for any reason, notify us right away.
  • If you have questions for the division’s Application Unit, contact (785) 296-4000 or