Unemployment FAQs

Please select from an Unemployment category below to get more help or review a comprehensive list of frequently asked questions updated weekly here.

How can I access my unemployment benefit funds through my debit card?

To access your funds, you can:

  • Make purchases through signature or PIN-based transactions
  • Get cash back at store point-of-sale locations
  • Funds from an eligible fee-free ATM, as identified by U.S. Bank
  • Transfer funds to your personal bank account through U.S. Bank
  • Obtain cash through bank tellers at any participating bank
Important Note Regarding ATM Withdrawals: There is a fee for non-participating ATM withdrawals and international withdrawals.

It can take more than one week after processing the first payable week for you to receive your debit card. Choose direct deposit in payment options for quicker access to your first payment.