Unemployment FAQs

Please select from an Unemployment category below to get more help or review a comprehensive list of frequently asked questions updated weekly here.

How does a claimant self-certify?

When a claimant logs in to his or her GetKansasBenefits.gov account, the person will be directed to the LWA self-certification screen. There, the claimant will be directed to click ‘yes’ or ‘no’ regarding eligibility due to COVID-19. The claimant will only have to self-certify once. The claimant can also call our Unemployment Contact Center to self-certify with one of our customer service representatives.