Unemployment FAQs

Please select from an Unemployment category below to get more help or review a comprehensive list of frequently asked questions updated weekly here.

null What if the KDOL website shows my weekly unemployment payment went through but my bank does not have a record of the deposit?

Once we have issued payment you will need to contact your bank if you have questions about your direct deposit.

If their GetKansasBenefits online account says we have released payment and they have direct deposit, the call center will not be able to assist them any further with their payment. Once we release the payment, it is up to their individual banks to release the payment to their account.