Unemployment FAQs

Please select from an Unemployment category below to get more help or review a comprehensive list of frequently asked questions updated weekly here.

null What is claim maintenance?

Claim maintenance is a process that requires a detailed manual review of an unemployment insurance (UI) claim to ensure all data is accurate. If the claims data is found to be inaccurate, a highly skilled UI specialist will make the appropriate corrective changes. Every case is unique, so we do not have an estimated time frame for completion when a claim goes through maintenance.